Files
Order-Manager/app/workers.py
T

272 lines
9.7 KiB
Python

"""
Background work that shouldn't run on the GUI thread.
FetchOrdersWorker runs a service's fetch_orders() call off the main
thread and reports back via a signal. As we add more long-running
operations (pushing to Odoo, etc.) they should follow this same
pattern rather than blocking the UI.
"""
from __future__ import annotations
import datetime as dt
from typing import List, Tuple, TypedDict
from PyQt6.QtCore import QThread, pyqtSignal
from sqlalchemy import select
from app import config
from app.database import get_session
from app.models import Order
from app.schedule import get_cutoff_time, is_past_cutoff
from app.services.base import OrderService, NormalizedOrder
from app.status_rules import parse_status_list, status_in
from app.tracking import get_fulfilled_statuses
class StatusChange(TypedDict):
ticket_number: str
old_status: str
new_status: str
class SaveResult(TypedDict):
new_count: int
updated_count: int
status_changes: List[StatusChange]
enriched_count: int # tickets that got tracking numbers merged in
unmatched_tracking_tickets: List[str] # tracking data with no matching local ticket
class FetchOrdersWorker(QThread):
"""Fetches orders from a given service and saves/merges the results."""
finished_ok = pyqtSignal(object) # emits a SaveResult
failed = pyqtSignal(str)
def __init__(self, service: OrderService, parent=None):
super().__init__(parent)
self.service = service
def run(self) -> None:
try:
orders = self.service.fetch_orders()
except Exception as exc: # noqa: BLE001 - surface any failure to the UI
self.failed.emit(str(exc))
return
try:
result = save_orders(orders)
except Exception as exc: # noqa: BLE001
self.failed.emit(f"Fetched {len(orders)} orders but failed to save them: {exc}")
return
self.finished_ok.emit(result)
def save_orders(orders: List[NormalizedOrder]) -> SaveResult:
"""
JIRA-sourced orders are inserted/updated as usual. ShipStation-sourced
"orders" are actually just tracking-number bundles keyed by ticket
number - rather than creating a second row, they get merged onto the
existing JIRA row for that ticket. If no such row exists locally yet,
the ticket number is reported back as unmatched instead of silently
dropped.
Whenever a JIRA ticket's status transitions INTO a fulfilled status
(Waiting For Return / Device Return Not Needed), fulfilled_at is
stamped - that's what lets the dashboard show "fulfilled today" and
what moves it into the Done pile.
"""
session = get_session()
new_count = 0
updated_count = 0
enriched_count = 0
status_changes: List[StatusChange] = []
unmatched_tracking_tickets: List[str] = []
fulfilled_statuses = get_fulfilled_statuses()
try:
for order in orders:
if order["source"] == "shipstation":
jira_row = session.execute(
select(Order).where(
Order.source == "jira",
Order.ticket_number == order["ticket_number"],
)
).scalar_one_or_none()
if jira_row is None:
unmatched_tracking_tickets.append(order["ticket_number"])
continue
jira_row.tracking_numbers = order.get("tracking_numbers", [])
enriched_count += 1
continue
# source == "jira"
existing = session.execute(
select(Order).where(
Order.source == order["source"],
Order.external_id == order["external_id"],
)
).scalar_one_or_none()
new_status = order["status"]
if existing is None:
session.add(
Order(
source=order["source"],
external_id=order["external_id"],
ticket_number=order.get("ticket_number"),
company=order.get("company", "Unknown"),
skus=order.get("skus", []),
summary=order["summary"],
status=new_status,
source_created_at=order["source_created_at"],
raw_data=order["raw_data"],
fulfilled_at=(
dt.datetime.utcnow() if status_in(new_status, fulfilled_statuses) else None
),
)
)
new_count += 1
else:
old_status = existing.status
if old_status != new_status:
status_changes.append(
StatusChange(
ticket_number=existing.ticket_number or existing.external_id,
old_status=old_status,
new_status=new_status,
)
)
if status_in(new_status, fulfilled_statuses) and not status_in(
old_status, fulfilled_statuses
):
existing.fulfilled_at = dt.datetime.utcnow()
existing.ticket_number = order.get("ticket_number")
existing.company = order.get("company", "Unknown")
existing.skus = order.get("skus", [])
existing.summary = order["summary"]
existing.status = new_status
existing.source_created_at = order["source_created_at"]
existing.raw_data = order["raw_data"]
updated_count += 1
session.commit()
finally:
session.close()
return SaveResult(
new_count=new_count,
updated_count=updated_count,
status_changes=status_changes,
enriched_count=enriched_count,
unmatched_tracking_tickets=unmatched_tracking_tickets,
)
def load_all_orders() -> List[Order]:
session = get_session()
try:
return list(
session.execute(select(Order).order_by(Order.source_created_at.desc())).scalars()
)
finally:
session.close()
def split_active_and_done(orders: List[Order]) -> Tuple[List[Order], List[Order]]:
"""
Active = still being worked (includes cancelled - those still need
eyes on them). Done = fulfilled (Waiting For Return / Device Return
Not Needed) - archived out of the working view on purpose, per how
the team wants to keep the active list focused on what's at hand.
"""
fulfilled_statuses = get_fulfilled_statuses()
active, done = [], []
for order in orders:
(done if status_in(order.status, fulfilled_statuses) else active).append(order)
return active, done
def load_active_and_done_orders() -> Tuple[List[Order], List[Order]]:
return split_active_and_done(load_all_orders())
def get_dashboard_stats() -> dict:
"""
Counts for the dashboard. "Active Orders" and the company breakdown
reflect only the active workload (fulfilled tickets have moved to
the Done pile and don't clutter this). Fulfilled-today and
past-cutoff-today look across ALL of today's tickets regardless of
which pile they're in now, since both are about what happened today.
Carryover counts any still-open ticket that's already known to spill
into tomorrow - either it's genuinely left over from a prior day, or
it arrived today but after the cutoff (same effect, just known a day
earlier).
"""
orders = load_all_orders()
active_orders, _done_orders = split_active_and_done(orders)
cancelled_statuses = parse_status_list(
config.get("CANCELLED_STATUSES", config.DEFAULT_CANCELLED_STATUSES)
)
terminal_statuses = parse_status_list(
config.get("JIRA_TERMINAL_STATUSES", config.DEFAULT_TERMINAL_STATUSES)
)
cutoff = get_cutoff_time()
today = dt.date.today()
by_company: dict[str, int] = {}
cancelled_count = 0
carryover_count = 0
tracking_received_count = 0
for order in active_orders:
by_company[order.company] = by_company.get(order.company, 0) + 1
if status_in(order.status, cancelled_statuses):
cancelled_count += 1
if order.tracking_numbers:
tracking_received_count += 1
still_open = not status_in(order.status, terminal_statuses)
created_before_today = bool(
order.source_created_at and order.source_created_at.date() < today
)
# A ticket that arrived today but after the cutoff won't get worked
# today either - it's known carryover before the date even rolls
# over, not just once tomorrow arrives.
arrived_past_cutoff_today = bool(
order.source_created_at
and order.source_created_at.date() == today
and is_past_cutoff(order.source_created_at, cutoff)
)
if still_open and (created_before_today or arrived_past_cutoff_today):
carryover_count += 1
fulfilled_today_count = sum(
1 for o in orders if o.fulfilled_at and o.fulfilled_at.date() == today
)
past_cutoff_today_count = sum(
1
for o in orders
if o.source_created_at
and o.source_created_at.date() == today
and is_past_cutoff(o.source_created_at, cutoff)
)
return {
"total": len(active_orders),
"by_company": by_company,
"cancelled_count": cancelled_count,
"carryover_count": carryover_count,
"tracking_received_count": tracking_received_count,
"fulfilled_today_count": fulfilled_today_count,
"past_cutoff_today_count": past_cutoff_today_count,
}