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Order-Manager/.env.example
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# Copy this file to .env and fill in your values.
# You can also edit these from within the app: Settings menu -> Edit Settings.
# --- Database ---
# Local (default): sqlite:///orders.db
# Later, point at your MariaDB LXC, e.g.:
# DB_URL=mysql+pymysql://user:[email protected]:3306/order_manager
DB_URL=sqlite:///orders.db
# --- JIRA ---
# Your Atlassian site, e.g. https://yourcompany.atlassian.net
JIRA_URL=
# The email address tied to your JIRA API token
JIRA_EMAIL=
# Create one at https://id.atlassian.com/manage-profile/security/api-tokens
JIRA_API_TOKEN=
# JQL used to pull orders. This is your real filter (23753)'s exact query,
# used directly rather than "filter = 23753" so it doesn't depend on that
# filter being shared/visible to whichever account the API token belongs
# to. The 4-day lookback is your holiday/weekend carryover buffer; the
# status restriction matches this app's ACTIVE_STATUSES/CANCELLED_STATUSES
# below. Tickets that move to a status outside Created/Cancelled (e.g.
# fulfilled) stop matching this query on their own - the app's re-check
# mechanism (see README) is what still catches that transition by ticket
# key regardless of status, so update this JQL and the status settings
# together if either one ever changes.
JIRA_JQL=project = "AR" AND created >= -4d AND (status = Created or status = Cancelled) ORDER BY created DESC, cf[10349] ASC
# Deliverable/SKU-bearing custom fields, per company (comma-separated field IDs)
JIRA_SIGNIFY_SKU_FIELDS=customfield_10573,customfield_10570
JIRA_OAKSTREET_SKU_FIELDS=customfield_12790,customfield_13021
# Recipient/shipping contact fields - shared across both companies' tickets.
# Only used by the emergency "Send to ShipStation" action.
JIRA_FIELD_NAME=customfield_10662
JIRA_FIELD_PHONE=customfield_10424
JIRA_FIELD_EMAIL=customfield_10544
JIRA_FIELD_ADDRESS1=customfield_10654
JIRA_FIELD_ADDRESS2=customfield_10655
JIRA_FIELD_CITY=customfield_10480
JIRA_FIELD_STATE=customfield_10560
JIRA_FIELD_ZIP=customfield_10479
JIRA_FIELD_NPI=customfield_10349
# --- ShipStation (API V2) ---
# Used to pull tracking numbers for JIRA tickets (order/shipment numbers
# there are the same as the JIRA ticket number), and for the emergency
# "Send to ShipStation" action.
SHIPSTATION_API_KEY=
# Store IDs - only needed for the emergency send (creating a new order
# needs to know which store to put it in; pulling tracking numbers doesn't).
SHIPSTATION_SIGNIFY_STORE_ID=se-221889
SHIPSTATION_OAKSTREET_STORE_ID=se-367672
# ShipStation needs to know where a package ships FROM. Find these in
# ShipStation under Settings > Shipping > Warehouses/Ship From Locations.
SHIPSTATION_SIGNIFY_WAREHOUSE_ID=se-180473
SHIPSTATION_OAKSTREET_WAREHOUSE_ID=se-437417
# --- Companies ---
# SKU prefix -> company. Add more "PREFIX:Company" pairs as you add companies.
COMPANY_SKU_MAP=SH:Signify Health,OK:Oak Street Health
# Fallback pattern for recognizing the AR-###### ticket number if it's ever
# not found in ShipStation's usual shipment_number/external_shipment_id fields.
TICKET_NUMBER_REGEX=\b[A-Z]{2,6}-\d{3,}\b
# --- Status Tracking ---
# Statuses that count as real active work - shown on the Active Orders tab
# and re-checked on every import (comma-separated). Anything NOT in this
# list and NOT in CANCELLED_STATUSES below is treated as done and shown on
# the Done tab - including JIRA-side automation statuses this app was never
# explicitly told about (e.g. "1st Contact Attempt"), since they aren't
# "Created" or "Cancelled" either.
ACTIVE_STATUSES=Created
# Statuses that get their own Cancelled tab, highlighted red, and trigger a
# popup when a ticket newly transitions into one (comma-separated).
CANCELLED_STATUSES=Cancelled
# The two statuses your team uses at end-of-day close-out, depending on
# whether ShipStation's automation also generated a return label. Reaching
# either one moves a ticket off Active Orders and into Done (since neither
# is in ACTIVE_STATUSES or CANCELLED_STATUSES above).
FULFILLED_STATUS_WITH_RETURN=Waiting For Return
FULFILLED_STATUS_WITHOUT_RETURN=Device Return Not Needed
# Daily intake cutoff (24h HH:MM). Tickets created after this time on their
# arrival day are flagged "Past Cutoff" in the table and counted on the
# Dashboard - they didn't get a full window to be processed same-day.
INTAKE_CUTOFF_TIME=15:30